The Vault Reward Program

You can sign up through the member portal here.

Signing up is completely FREE!

Points can be earned with every purchase made, based on the net purchase value (exclusive of GST and service charge) after deduction of discounts at our Wine Shops, Restaurants and S.O.S Chicken.

At our wine shops, please provide your mobile number to our outlet colleagues before making payment.

When dining in our restaurants, please ensure you are logged into your member account via the QR Menu Ordering System before payment to earn points or redeem rewards seamlessly.

Points can only be awarded after successfully registering an account and completing a transaction.

You can submit a request through our contact form. Please have a copy of your receipt ready upon request. Please note that claims must be made within 7 days of the transaction date.

You can raise a request to us via email, with a copy of your receipt. However, this request is valid for 7 days from the date of transaction.

You can use your points to redeem any rewards (i.e. cash vouchers or free gifts) listed in the member portal. For security reasons, we can’t redeem rewards on your behalf, so please make sure to redeem and use them before completing your payment.

Points expire 12 months from the date of earning, at the end of the month. For example, points earned on April 12, 2024, will expire on April 30, 2025. The birthday month perks apply only to the first transaction made during that month.

Membership benefits are non-transferable. Since signing up is free, family members can register and earn points independently.

All membership details, including points balance and status, can be viewed in the member portal.

You may update your information under 'My Profile' via the member's portal. Please ensure you verify your phone number via OTP and confirm your email to save the changes.

To update your date of birth, please submit a request through our contact form for verification.