FAQ

(1) I placed my order on a business day.

Depending on the time of the day the order is placed. Your package will reach you on your preferred delivery date and the earliest options are as follows:

Orders before 8pm: you can select 2-hour delivery* up to 10 pm or get delivered the next day from 10 am. For orders after 7 pm: all orders are delivered the following day from 10 am. Delivery time slot: 10am to 12pm, 11 am to 1pm, 12pm to 2pm, 1pm to 3pm , 2pm to 4pm , 3pm to 5pm , 4pm to 6pm , 5pm to 7pm , 6pm to 8pm , 7pm to 9pm , 8pm to 10pm.

*2-hour delivery might be unavailable during peak periods

(2) I placed my order on a public holiday!

We deliver 7 days a week including public holiday, your parcel will reach you on your selected time slot or on your preferred delivery date.

IMPORTANT: The delivery timeframe is based on the first delivery attempt of the parcel; If you are unable to receive the parcel at the time, the logistics partner may attempt delivery on the following day. (Subject to available time slots)"

We use local couriers to facilitate the delivery of our orders and are unable to deliver at specific times within the given time-slots (e.g. at 11 am, exactly 6:30 pm etc).

Delivery fee is not inclusive of any additional costs. Delivery fees will not be refunded for items returned.

The delivery option is subjected to stock availability of the day.

Purchasing alcoholic beverages from this site and receiving the delivery package require you to be 18 years of age. It is strictly forbidden to supply liquor to individuals under the age of 18 through online or telecommunication services, in accordance with the Liquor Control (Supply and Consumption) (Liquor Licensing) Regulations 2015. Violators may be subject to fines of up to S$10,000. We reserve the right to request a valid photo ID for verification.