ORDERING

 

HOW DO I TRACK THE STATUS OF AN ORDER?

 

CAN I CANCEL AN ORDER AFTER I HAVE PLACED IT?

RETURNS

 

DOES WINE CONNECTION ACCEPT RETURNS?

 

WHAT IS THE RETURNS PROCESS?

 

WHAT IF MY PRODUCT IS DAMAGED IN TRANSIT?

 

WHAT IF I HAVE RECEIVED THE WRONG ORDER?

 

DOES WINE CONNECTION COVER THE SHIPMENT COST FOR RETURNS?

REFUNDS

 

HOW WILL I BE REFUNDED?

 

HOW LONG DOES IT TAKE FOR ME TO RECEIVE A REFUND?

 

I HAVE CHANGED MY MIND AND WOULD LIKE TO CANCEL MY ORDER. WILL I BE REFUNDED?

CUSTOMER SERVICE

 

I HAVE FURTHER QUESTIONS, WHOM SHOULD I CONTACT?